Is Growatt INFINITY 1500 available in my country?
The INFINITY 1500 is only available to purchase in the contiguous US now. P.O. Boxes and Military Addresses (APO, FPO) cannot be delivered. Based on information from our logistics partners, they are unable to ship the product to other countries and regions. We are still looking for more flexible delivery options, and we will let you know once there are any updates.
When will the product be shipped?
It normally takes us 1 to 3 working days to process your order (holidays and weekends are excluded). And package will arrive within 4-10 business days. The time to delivery will vary depending on which batch you are in, your delivery address, and the speed of local couriers. We will keep you updated on the detailed shipping status and share with you the freight number.
How much is the shipping fee? Is the customs fee included?
Growatt provides free shipping for all orders in the contiguous US.
When and how can I check my tracking number?
You’ll be able to check the tracking number as soon as we send out the package. *Please note that the exact delivery time will vary depending on your shipping address and the couriers.
How long does it take to charge the INFINITY 1500?
INFINITY 1500 portable power station charges from 0-80% in an hour, and only takes 2 hours to get fully charged! It supports up to 800W solar input for outdoor charging, and can complete solar charging in as little as 2.5 hours.
What type of battery does INFINITY 1500 use?
It uses NMC battery, which is safer and lighter, very convenient to carry outdoors.
Can INFINITY 1500 units be used in parallel?
No. INFINITY 1500 only supports the series connection. Up to 3 units can be connected. Battery capacity increases with the number of units connected. Connection can be achieved by connecting the AC outlet of one product to the AC input port of another product via an AC charging cable.
I have a 1800 watts microwave and 1800 watts hair dryer, can this power station power both at the same time?
The INFINITY 1500 is rated 2000 watts, it can easily power a single 1800 watts device, but it cannot power two of them at the same time.
Is it pure sine wave?
Yes, Growatt INFINITY1500 portable power station is pure sine-wave, which is for better protecting the devices.
Is it weatherproof?
Absolutely NOT. You need to keep it dry and clean for use.
Does Growatt INFINITY 1500 include a built-in MPPT controller?
Yes, INFINITY 1500 power stations have a built-in MPPT controller.
Can the INFINITY 1500 be charged while in use?
Yes, it supports pass-through charging.